We’re Good to Go

Covd-19 - WE'RE GOOD TO GO

AA Covid-19 confident

The information on this page is vital to keeping us open and able to operate in the current climate.

Please select the relevant heading to view the COVID-19 message.

You must read it in its entirety.

 

 

 

COVID secure pre-arrival information for camping

The information in this email is vital to keeping us open and able to operate in the current climate.  You must read it in its entirety.

Failure to comply with any of the COVID requirements as specified below will not only impact your fellow holiday-makers and our business, but also that of our whole industry. The requirements are therefore non-negotiable.

BEFORE YOU LEAVE HOME

Check that all members of your party are COVID-symptom free – if any of you have a new, dry, persistent cough, a high temperature or loss/change of sense of smell/taste please stay at home and contact NHS Test and Trace on 119 to order a test.

If everyone is well and fit to travel, please consider bringing the following items: hand sanitiser, soap for hand washing, face masks, disposable gloves, disinfectant spray, disposable cloths and washing up bowl.

Whilst an enhanced cleaning procedure is in place based on Government guidelines, you may want to bring your own disinfectant and disposable cloths as our shower/toilet facilities are communal.

ON ARRIVAL

Please pull up outside reception and remain in your vehicle.  A member of our team will come to greet you.

Before we check you in, we will need your confirmation that all members of your party are COVID-symptom free.

DURING YOUR STAY

Remember that whatever social distancing and group rules are in place at the time of your stay, they must be adhered to on site.  For the comfort and safety of our team and other campers, anyone not complying will be instructed to leave the park immediately.

No visitors are permitted on site.

Stay at least 2m away from anyone not from your own household or within your ‘support bubble’.

It is essential you follow the pitching instructions. Please respect the separation between units.  Use the paths and do not cross other campers’ pitches to access facilities etc.

Follow Government guidelines on hygiene routines, wash hands for 20 seconds regularly or use hand santiser if you can’t wash your hands.  Don’t touch your face.

Hand sanitiser is available at the entrance to all communal buildings, please use it on entry and exit.

Please use your own onboard facilities (shower and toilet) if you have them to reduce risk to our team and other campers.

You must wear a face covering where possible in the shower/toilet facilities. Please remember that there is only one way in /out, therefore, you will need to exercise care to keep your distance when entering or leaving and we have notices instructing you to give way. Children must be accompanied when using the facilities. 

There is a pedestrian give-way system in place around the facility block and a one-way system at shop/reception, clearly marked to facilitate social distancing.

Fill your washing up bowl with hot water at the washing up sinks and take it back to your unit to wash your dishes. Dispose of the water back at the facility block, don’t throw it in the hedge!

Our shop is open, but please queue outside in the marked zones until you are called to enter.  From Friday 24th July face masks must be worn in the shop. Goods must not be handled prior to purchase.  Children may not enter the shop without an adult. Card transactions only accepted.

The play area is open and there is hand sanitiser available to be used on entry.  All children must be accompanied by an adult who is responsible for ensuring social distancing is adhered to.  The opening times are 8am – 8pm (it will be locked overnight).   At the end of each day we will sanitise the high touch surfaces as per Government guidelines.  If the park becomes too congested entry will be restricted or closed.

If you or a member of your party develop symptoms of a new, dry, continuous cough, high temperature or loss/change in smell/taste, you must not use the facilities.  The whole party should pack up and leave the site as soon as possible (informing reception on departure), return to your own home and follow Government guidelines on self-isolation and Test and Trace procedures by calling 119 or on line at www.nhs.uk/ask-for-a-coronavirus-test.

ON DEPARTURE

Please confirm with reception on departure that everyone in your party has remained symptom-free during your stay with us.

WHAT ELSE ARE WE DOING TO KEEP YOU SAFE?

A full COVID risk assessment has been carried out in compliance with Health and Safety legislation and appropriate policies and procedures are in place.

We have removed pitches in order to reduce our capacity by over 30%.  This will maximise spacing, enable optimal social distancing and minimise any pressure on our facilities.

Our team have had full training in our COVID secure policies and procedures.

Enhanced cleaning procedures have been implemented based on Government guidelines and recommended products and disposable items are used where possible.

Signage is in place around the park to remind you of the 2m rule and direct you around the give-way / one-way systems.

Masks, hand sanitiser, disposable cloths, disposable gloves and disinfectant are all available to purchase from our shop.

Remember that these are testing times for us all and we are doing our best to provide you with as near normal a holiday experience as is possible under the circumstances.  Please treat our team and your fellow campers with respect and kindness.

COVID secure pre-arrival information for The Byre

The information in this email is vital to keeping us open and able to operate in the current climate.  You must read it in its entirety.

Failure to comply with any of the COVID requirements as specified below will not only impact your fellow holiday-makers and our business, but also that of our whole industry. The requirements are therefore non-negotiable.

BEFORE YOU LEAVE HOME

Check that all members of your party are COVID-symptom free – if any of you have a new, dry, persistent cough, a high temperature or loss/change of sense of smell/taste please stay at home and contact NHS Test and Trace on 119 to order a test.

If everyone is well and fit to travel, please consider bringing the following items: hand sanitiser, face masks, disposable gloves, bedding (bottom sheets are provided) and towels.   Hand soap and disinfectant spray are supplied.

To ensure the safety of our housekeeping team we can no longer supply all bedding or towels.  There will be a mattress protector and bottom sheet fitted.  You will need to bring your own pillows, duvet and cover, and towels.

Please be aware of our revised arrival and departure times which are to ensure we have sufficient time to thoroughly clean and disinfect the property and protect our housekeeping team.  Please arrive between 5 – 7pm and depart by 9am.

ON ARRIVAL

Please pull up outside reception and remain in your vehicle.  A member of our team will come to greet you.

Before we check you in, we will need your confirmation that all members of your party are COVID-symptom free.

Your property key will be given to you in a plastic bag which you must keep for key return on your departure.

DURING YOUR STAY

Remember that whatever social distancing and group rules are in place at the time of your stay, they must be adhered to on site. For the comfort and safety of our team and other campers, anyone not complying will be instructed to leave the park immediately. Stay at least 2m away from anyone not from your own household or within your ‘support bubble’.

No visitors are permitted on site.

Follow Government guidelines on hygiene routines, wash hands for 20 seconds regularly or use hand santiser if you can’t wash your hands.  Don’t touch your face.

To enable a swift and thorough cleaning procedure and to reduce the risk of infection we have removed any non-essential kitchen items, games, books, ornaments etc.  If there is anything you need that you can’t find, please do ask.

Hand sanitiser is available at the entrance to all communal buildings, please use it on entry and exit.

There is a pedestrian give-way system in place around the facility block and a one-way system at shop/reception, clearly marked to facilitate social distancing.

Our shop is open, but please queue outside in the marked zones until you are called to enter.  From Friday 24th July face masks must be worn in the shop. Goods must not be handled prior to purchase.  Children may not enter the shop without an adult. Card transactions only accepted.

The play area is open and there is hand sanitiser available to be used on entry.  All children must be accompanied by an adult who is responsible for ensuring social distancing is adhered to.  The opening times are 8am – 8pm (it will be locked overnight).   At the end of each day we will sanitise the high touch surfaces as per Government guidelines.  If the park becomes too congested entry will be restricted or closed.

If you or a member of your party develop symptoms of a new, dry, continuous cough, high temperature or loss/change in smell/taste, you should self- isolate immediately in the property along with any other guests and request a test from Test and Trace by calling 119 or on line at www.nhs.uk/ask-for-a-coronavirus-test.  If you are confirmed to have COVID-19 you must return home immediately if you reasonably can, along with all other group members.  You will be responsible for all extra accommodation charges incurred if you cannot leave the property on your scheduled departure date.

ON DEPARTURE

To help protect our housekeeping team, please strip the beds of the bottom sheet and mattress protector and place in the linen bags provided along with tea towels and oven gloves.

Empty all bins and place rubbish in the skips opposite reception.

Leave the door and the windows open to air the property before our housekeeping team clean.

Place keys in the plastic bag provided and leave on the kitchen worktop.  Please confirm you have done this on departure.

Confirm with reception on departure that everyone in your party has remained symptom-free during your stay with us.

WHAT ELSE ARE WE DOING TO KEEP YOU SAFE?

A full COVID risk assessment has been carried out in compliance with Health and Safety legislation and appropriate policies and procedures are in place.

We have removed pitches in order to reduce our capacity by over 30%.  This will maximise spacing, enable optimal social distancing and minimise any pressure on our facilities.

Our team have had full training in our COVID secure policies and procedures.

Enhanced cleaning procedures have been implemented based on Government guidelines and recommended products and disposable items are used where possible.

The property is treated with a broad spectrum room sanitiser before your arrival.

Signage is in place around the park to remind you of the 2m rule and direct you around the give-way / one-way system.

Masks, hand sanitiser, disposable cloths, disposable gloves and disinfectant are all available to purchase from our shop.

Remember that these are testing times for us all and we are doing our best to provide you with as near normal a holiday experience as is possible under the circumstances.  Please treat our team and your fellow campers with respect and kindness

COVID secure pre-arrival information for The Bothy & The Drey

The information in this email is vital to keeping us open and able to operate in the current climate.  You must read it in its entirety.

Failure to comply with any of the COVID requirements as specified below will not only impact your fellow holiday-makers and our business, but also that of our whole industry. The requirements are therefore non-negotiable.

BEFORE YOU LEAVE HOME

Check that all members of your party are COVID-symptom free – if any of you have a new, dry, persistent cough, a high temperature or loss/change of sense of smell/taste please stay at home and contact NHS Test and Trace on 119 to order a test.

If everyone is well and fit to travel, please consider bringing the following items: hand sanitiser, hand soap, face masks, disinfectant spray and disposable gloves and bedding (bottom sheet is provided).

Whilst an enhanced cleaning procedure is in place based on Government guidelines, you may want to bring your own disinfectant and disposable cloths as our shower/toilet facilities are communal.

Please be aware of our revised arrival and departure times which are to ensure we have sufficient time to thoroughly clean and disinfect the property and protect our housekeeping team.  Please arrive between 5 – 7pm and depart by 9am.

ON ARRIVAL

Please pull up outside reception and remain in your vehicle.  A member of our team will come to greet you.

Before we check you in, we will need your confirmation that all members of your party are COVID-symptom free.

Your hut key will be given to you in a plastic bag which you must keep for key return on your departure.

DURING YOUR STAY

Remember that whatever social distancing and group rules are in place at the time of your stay, they must be adhered to on site. For the comfort and safety of our team and other campers, anyone not complying will be instructed to leave the park immediately. Stay at least 2m away from anyone not from your own household or within your ‘support bubble’.

No visitors are permitted on site.

Follow Government guidelines on hygiene routines, wash hands for 20 seconds regularly or use hand santiser if you can’t wash your hands.  Don’t touch your face.

Hand sanitiser is available at the entrance to all communal buildings; please use it on entry and exit.

There is a pedestrian give-way system in place around the facility block and a one-way system at shop/reception, clearly marked to facilitate social distancing.

You must wear a face covering where possible in the shower/toilet facilities. Please remember that there is only one way in /out, therefore, you will need to exercise care to keep your distance when entering or leaving and we have notices instructing you to give way. Children must be accompanied when using the facilities. 

Fill your washing up bowl with hot water at the washing up sinks and take it back to your unit to wash your dishes. Dispose of the water back at the facility block, don’t throw it in the hedge!

Our shop is open, but please queue outside in the marked zones until you are called to enter.  From Friday 24th July face masks must be worn in the shop. Goods must not be handled prior to purchase.  Children may not enter the shop without an adult. Card transactions only accepted.

The play area is open and there is hand sanitiser available to be used on entry.  All children must be accompanied by an adult who is responsible for ensuring social distancing is adhered to.  The opening times are 8am – 8pm (it will be locked overnight).   At the end of each day we will sanitise the high touch surfaces as per Government guidelines.  If the park becomes too congested entry will be restricted or closed.

If you or a member of your party develop symptoms of a new, dry, continuous cough, high temperature or loss/change in smell/taste, you must not use the facilities.  The whole party should pack up and leave the site as soon as possible (informing reception on departure), return to your own home and follow Government guidelines on self-isolation and Test and Trace procedures by calling 119 or on line at www.nhs.uk/ask-for-a-coronavirus-test.

ON DEPARTURE

To help protect our housekeeping team, please strip the beds of the bottom sheet and mattress protector and place in the linen bags provided along with tea towels and oven gloves.

Empty all bins and place rubbish in the skips opposite reception.

Leave the door and the windows open to air the property before our housekeeping team clean.

Place keys in the plastic bag provided and leave on the table.  Please confirm you have done this on departure.

Confirm with reception on departure that everyone in your party has remained symptom-free during your stay with us.

WHAT ELSE ARE WE DOING TO KEEP YOU SAFE?

A full COVID risk assessment has been carried out in compliance with Health and Safety legislation and appropriate policies and procedures are in place.

We have removed pitches in order to reduce our capacity by over 30%.  This will maximise spacing, enable optimal social distancing and minimise any pressure on our facilities.

Our team have had full training in our COVID secure policies and procedures.

Enhanced cleaning procedures have been implemented based on Government guidelines and recommended products and disposable items are used where possible.

The bench seat and scatter cushions are rotated between guests to reduce infection risk.

Signage is in place around the park to remind you of the 2m rule and direct you around the give-way / one-way systems

Masks, hand sanitiser, disposable cloths, disposable gloves and disinfectant are all available to purchase from our shop.

Remember that these are testing times for us all and we are doing our best to provide you with as near normal a holiday experience as is possible under the circumstances.  Please treat our team and your fellow campers with respect and kindness

 

 

Latest News

//* Accordian close by default